I. INFORMATION COLLECTION
We mainly collect three types of information from visitors to our web site:
(1) Personal Information
(2) Business Information
(3) Browsing Information, such as your IP address or cookies.
a) Information including, but not limited to, user name, address, phone number, fax number, email address, messenger / chat IDs, gender, date and/or year of birth and user preferences ("Personal Information") may be collected at the time of user registration on the Web Site.
b) We will collect and use "Business Information" obtained from credit card / debit card / SWIFT / NEFT / RTGS / Bank transactions only for business purposes. These business purposes include the payment of membership / advertisement fee / any other paid service provided by us on this website. The credit card / debit card / SWIFT / NEFT / RTGS / Bank information provided by you to us will be stored in a confidential manner. Our employees may access such information only when there is an appropriate business reason to do so. We maintain physical, electronic and procedural safeguards to protect your information, and our employees are required to follow these privacy standards. We not disclose any non-public information (such as credit card number and their expiration dates) about our members or former members to anyone, except as required by law. We disclose information only when it is necessary for the conduct of website, government business, or under circumstances where disclosure is required by law. Information may also be disclosed for audit purposes to regulatory agencies or for other general administrative services. We do not disclose information about you to other entities who may want to sell their products / services to you.
c) We record and retain details of users’ activities on the Web Site. Information relating to such transactions including, but not limited to, the types and specifications of the products, pricing and delivery information and any business dispute records (“User Activities Information”) may be collected when sale and purchase transactions are conducted on or facilitated through the Web Site
d) Occasionally, we conduct surveys and collect information about our present users and prospective users during exhibitions, trade shows, and industry events. The information we may collect at these locations may include, but is not limited to, user name, address, phone number, fax number and email address ("Personal Information").
e) We record and retain records of users' sourcing and browsing activities on our platform including but not limited to IP addresses, browsing patterns and buyer behavioral patterns. In addition, we gather statistical information about the Web Site and visitors to the Web Site including, but not limited to, IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors (together "User Browsing Information").
f) It is mandatory for users of the Web Site to provide certain categories of User Business Information and User Personal Information. In the event that users do not provide any or sufficient User Business Information and/or User Personal Information marked as mandatory, we may not be able to complete the registration process or provide such users with our products or services.
II. USING THE USER PERSONAL DATA
We use your personal information to:
a) verify your business / personal identity;
b) verify & establish your eligibility to register as a user / member of this Web Site;
c) Get in touch with you when necessary or respond to your inquiry
d) to facilitate communication between buyers and sellers on the Web Site;
e) provide you with personalized features
f) Tailor our web site to your interest. Performing research or statistical analysis in order to improve the content and layout of the Web Site, to improve our product offerings and services and for marketing and promotional purposes;
g) Provide the services requested by you
h) Preserve social history as governed by existing law or policy
i) Conduct surveys
j) inform you about our new services / membership options
III. USER PERSONAL DATA DISCLOSURE
a) You further agree that we may disclose and transfer (whether within or outside the jurisdiction of the LABePEDIA™ entity that you are contracting with) your Personal Data to service providers engaged by us to assist us with providing you with our services (including but not limited to data entry, database management, promotions, products and services alerts, delivery services, payment extension services, and membership authentication and verification services) ("Business Service Providers"). These Service Providers are under a duty of confidentiality to us and are only permitted to use your Personal Data in connection with the purposes specified at II(a) to II(j) above, and not for their own purposes (including direct marketing).
b) You agree that we may disclose and transfer (whether within or outside the jurisdiction of the LABePEDIA™ entity that you are contracting with), for the purposes specified at II(a) to II(j) above, your Personal Information to other affiliated companies within the LABePEDIA-GBP Group.
c) When necessary we may also disclose and transfer (whether within or outside the jurisdiction of the LABePEDIA™ entity that you are contracting with) your Personal Information to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations for the purposes specified at above.
d) Any Personal Information supplied by you will be retained by us and will be accessible by our employees, any Service Providers engaged by us and third parties referred to at III(b) and III(c) above, for or in relation to any of the purposes stated in II(a) to II(j)above.
e) All Voluntary Information may be made publicly available on the Web Site and therefore accessible by any internet user. Any Voluntary Information that you disclose to us becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyright) in such information. You should exercise caution when deciding to include personal or proprietary information in the Voluntary Information that you submit to us.
f) We may share your Business Accounting Information with banks or vendors to enable your transactions on the Web Site to be completed. In addition, we may use your Business Accounting Information to determine your credit-worthiness and, in the process of such determination, we may need to make such Business Accounting Information available to banks or credit agencies. While we have in place up-to-date technology and internal procedures to keep your Business Accounting Information and other User Personal Data secure from intruders, there is no guarantee that such technology or procedures can eliminate all of the risks of theft, loss or misuse.
g) We may provide statistical information to third parties, but when we do so, we do not provide personally-identifying information without your permission.
IV. ACCESS TO / CORRECTION / UPDATION OF USER PERSONAL DATA
In accordance with the applicable laws, we reserve the right to charge you a reasonable fee for the processing of any data access or correction request.
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk, so as to help the website remember who you are, amongst other things. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
You can choose how cookies are handled by your device via your browser settings. The most popular browsers allow users to a) accept all cookies, b) to notify you when a cookie is issued, or c) to not receive cookies at any time. If you choose not to receive cookies at any time, the website may not function properly and certain services will not be provided, spoiling your experience of the website. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
VI. Google Analytics
The Web Site and their contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our Site. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should Contact Us to remove the information.
VIII. WEB SITE SECURITY MEASURES
As a responsible & leading provider of e-commerce services, LABePEDIA™ adopts a firm commitment to ensuring information security and safeguarding and maintaining the confidentiality of our web site user's information. We use commercially reasonable security methods to prevent unauthorized access to the Web Site, to maintain data accuracy and to ensure the correct use of the information we hold.
The registered users of the Web Site can view and edit their User Registration Information and Business / Accounting Information (if any) through their account, which is protected by a password. Please DO NOT share your password with anyone. While we strive to provide you with a secure business environment, we urge you not to part with your password and other sensitive account information to anyone. This will preserve the security of your account and of your activities / transactions. We are NEITHER liable for any loss arising from your sharing of your password with anyone, NOR from its consequent unauthorized use.
In case you have received any e-mail / phone from an address appearing to be sent by LABePEDIA™, asking you for personal information, business information, account details or information on your user id and password, PLEASE DO NOT RESPOND. It is LABePEDIA™ policy not to seek such information through email / phone calls. If you have already disclosed your password, please change it immediately. Always remember to sign out of your account and close your browser window when you have finished your session.
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
X. SUGGESTIONS / FEEDBACK